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Guide General Support - Common Q&A's

GetRidaHim

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Welcome! This is a list of the most commonly asked questions in General Support, please look at this thread before making one of your own. If you have any suggestions for the thread, or have a question that isn't answered, create a thread in General Support, and post the link in the reply section below!

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"I've been banned, and I wasn't breaking the rules!"

Hey there!
If you feel you have been banned unfairly, or you feel you should be unbanned feel free to make a Ban Dispute in the Ban Dispute section on the forums! Which can be found right here!
http://dispute.mcgamer.info, remember to use the correct template which can be found here http://www.mcgamer.net/threads/punishment-dispute-templates.6587/.

Remember not to bother the Sr. Staff about your Ban Dispute, as long as you give them time to finish it your ban will be looked over accordingly.

If you have any further questions or concerns, feel free to contact me, or any other staff member on the staff team, in the meantime have a nice day within the MCGamer Community!
"How do I change my forum name?"
If you'd like to change your name, you can simply e-mail, or message an Administrator on the forums, I will list some Administrators for you.

If you'd like to see how Administrators can help you in the future, and when to contact them, simply refer to this thread: http://www.mcgamer.net/threads/please-contact-our-admins-for-forum-support.205648/

If you have any further questions or concerns, feel free to contact me, or any other staff member on the staff team, in the meantime have a nice day within the MCGamer Community!
"I haven't received my rank on the forums!
If you haven't received your forum rank, please contact the administrative team by messaging them on the forums, or e-mailing them! I will list some Administrators for you.

If you'd like to see how Administrators can help you in the future, and when to contact them, simply refer to this thread: http://www.mcgamer.net/threads/please-contact-our-admins-for-forum-support.205648/
"How do I get VIP rank?"
If you would like VIP rank on the forums, you must first fulfill the requirements found below:
- You must be the legitimate owner of the Twitch/YouTube channel, this will be verified.
- You must have 20k+ active subscribers on your channel, or 1000 Twitch followers.
- You must have a decent amount of MCGamer Content on your channel.
- You must have an average of 3000+ views on each video, or an average frequent viewer count of 2000 views.
- You must have a good standing record within the community, and have no major offences on your account.
- Be an ex-SrStaff member.
- Be an outstanding Moderator.

If you meet the requirements listed above, you may apply using the link found here: http://vip.mcgamer.info, or to apply for Twitch VIP click HERE.

For a more in-depth description, and instructions on the Twitch VIP rank please click the following link: http://www.mcgamer.net/threads/introducing-twitch-tv-vip-youtube-vip-changes.132752/

Good luck on your application!

If you have any further questions or concerns, feel free to contact me, or any other staff member on the staff team, in the meantime have a nice day within the MCGamer Community!
"Where can I apply for a staff position?"
Thanks for showing an interest in becoming a staff member, you can apply for staff at http://apply.mcgamer.info! Remember to use the template provided, and make sure you fulfill all the requirements provided!

If you need some extra help you can visit the threads listed below, this will most likely increase your chances of getting Moderator drastically.

duckluv321's thread "About Moderator applications-" - http://www.mcgamer.net/threads/about-moderator-applications.35597/

Jimmer's thread "How To Become a Moderator - A Guide to The Basics" - http://www.mcgamer.net/threads/how-to-become-a-moderator-a-guide-to-the-basics.74035/

Joey's thread "How to Write an Amazing Moderator Application" - http://www.mcgamer.net/threads/how-to-write-an-amazing-moderator-application.181806/

Good luck on your application! If you have any further questions or concerns, feel free to contact me, or any other staff members on the staff team, in the meantime have a nice day within the MCGamer Community!
"I would like my Forum rank deleted/removed."
Hey there! If you would like your forum rank removed simply message or e-mail some administrators, I will now tag some myself!
Good luck! If you'd like to know what Administrators can help you with in the future, refer to this thread: http://www.mcgamer.net/threads/please-contact-our-admins-for-forum-support.205648/
"How can I reset my stats on the servers?"
If you'd like to reset your stats on the servers, you can by purchasing a stats reset at http://shop.mcgamer.net/category/282069, simply purchase the desired stats reset tokens, and you should be prompted to reset them next time you go in-game.

If you have any other questions or concerns, feel free to contact me, or any other staff member on the servers, in the meantime have a nice day within the MCGamer Community!
 
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