- Joined
- Mar 10, 2013
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Hello folks,
For those of you who partook in the MCGamer Problem Searcher Beta, I thank you. We've ironed out a few typos and bugs, in addition to adding some helpful options.
For the rest of you, I'm proud to announce V1.0 of the MCGamer Problem Searcher.
This public document is a centralized database that should help people find solutions to the problems that occur most commonly. This should cut down on the number of people with problems they don't know how to ask about, the number of issues the staff has to deal with, the amount of downtime each person with a common problem has, and should make the Support Emails much easier to address.
A convenient direct link has been provided in the General Support section of the forums.
The MCG Problem Searcher can be found here: https://docs.google.com/a/minecraft...eczuTyJAA6SDzQu1Spkn_QOXx9pvdBoo9QI8/viewform
If you'd like to leave a comment about the Problem Searcher, you can do so at this thread here: http://www.minecraftsurvivalgames.com/threads/mcgamer-problem-searcher.67316/
If someone has a problem that they'd like to have the staff answer, please ask them to check the Problem Searcher first.
That should address a majority of the questions asked, and will help us decrease the General Support workload.
A direct link to the MCG Problem Searcher can be found in the General Support section.
For those of you who partook in the MCGamer Problem Searcher Beta, I thank you. We've ironed out a few typos and bugs, in addition to adding some helpful options.
For the rest of you, I'm proud to announce V1.0 of the MCGamer Problem Searcher.
This public document is a centralized database that should help people find solutions to the problems that occur most commonly. This should cut down on the number of people with problems they don't know how to ask about, the number of issues the staff has to deal with, the amount of downtime each person with a common problem has, and should make the Support Emails much easier to address.
A convenient direct link has been provided in the General Support section of the forums.
The MCG Problem Searcher can be found here: https://docs.google.com/a/minecraft...eczuTyJAA6SDzQu1Spkn_QOXx9pvdBoo9QI8/viewform
If you'd like to leave a comment about the Problem Searcher, you can do so at this thread here: http://www.minecraftsurvivalgames.com/threads/mcgamer-problem-searcher.67316/
If someone has a problem that they'd like to have the staff answer, please ask them to check the Problem Searcher first.
That should address a majority of the questions asked, and will help us decrease the General Support workload.
A direct link to the MCG Problem Searcher can be found in the General Support section.
that's beautiful col 
