Lost my rank

[OliveOfDoom]

Yo, today I joined and I saw that my donator just disappeared (Got a Platinum sponsor lifetime)
IGN: DoomsKun // IGN when I bought it: OliveOfDoom
Proof of my In-Game rank: http://imgur.com/nMEqU98
Proof that I lost my donator: http://imgur.com/a/YKPuN
Proof of lifetime purchase (unfortunately deleted the mail, but as you can see I got stat tokens from the lifetime purchase): http://imgur.com/epp5VRO
Can someone help me, please?

-I already sent an e-mail to [email protected] but it's like 12 days without an answer...

 

[Strafe]

What I can recommend, send one more email, if they're not answering. idk

(Yannick NagolGames)

 

[HomeGoods]

You can email support @ [email protected]

They will reply eventually.

Just a note: The support email can get flooded sometimes, we recommend you wait at least a month and try sending another email. If still no reply, you could attempt to email an Administrator.

If you email them, they will be able to help. We apologize for an inconvenience.

~QA;TL​