Guide Problem connecting to the new SoftLayer servers? Follow this

[Generation2012]

• Country: Northern Ireland
• Operating system: Windows XP
• Is US working? yes
• What error do you get? Can't reach server
• Any Other relevant Information- Ping speed varying between 28 and 68, was able to connect to them 3 weeks ago, this is the 2nd time this has happened.

 

[guldtejb]

• Country- Sweden
• Operating system- mac osx
• Is US working?- yes
• What error do you get?- java.net.SocketException: Host is down

of some reason I got a different error then everyone else so plz help

 

[JackRushton]

I get that error if i double click on one of the servers.

 

[Coolthings42]

Country: USA (Phoenix, AZ if that helps)
Operating System: Mac OS X 10.6.8
Is US working: Yes
Error: java.net.NoRouteToHostExeption: No route to host
Other info: EU leaderboards inaccessable

 

[CrazyMonkeyGuy99]

Hello,

We are noticing a number of people can't connect to our Eu servers. We are not sure what is causing this, so we need your help.

Follow this guide first (windows users):

1. Click on Start -> Run (WinXP) or Start (WinVista and up)
2. Type cmd and hit enter
3. Type ipconfig /flushdns
4. Check if you can connect to a server. Still not working? Go on.
5. Try to connect to the server ip 5.10.66.64
6. Try to connect to the server ip 5.10.66.73
7. Is this working? Than it is a DNS problem. Try switching to Googles DNS server. Not working? Go on.

If it is still not connecting, we need you to post some basic information in this thread:

• Country
• Operating system
• Is US working?
• What error do you get?
• Run a traceroute to 5.10.66.64 and 5.10.66.73, then screenshot it. More info about doing a traceroute: http://www.mediacollege.com/internet/troubleshooter/traceroute.html
• Any other relevant information

Country: England
Operating System: Windows 7
Is US Working: Yes
What Error Do You Get: Failed to connect to server Connection timed out: Connect

 

[MitsuKage97]

Country: Spain
Operating System: Windows XP
Is US Working: Yes
What Error Do You Get: Can't Reach Server. Cannot Connect ServerConnection Timed Out
http://imageshack.us/photo/my-images/140/problemwitmcsg2.png/
http://imageshack.us/photo/my-images/843/problemwitmcsg.png/

 

[Suldo]

Is someone going to do something about this? Or is this thread dead? I don't see anyone trying to help/fix this.

 

[Generation2012]

Is someone going to do something about this? Or is this thread dead? I don't see anyone trying to help/fix this.

I know, when is this going to get fixed!?

 

[Laura777]

They are working on it it is a puzzling bug because people from all over and with every type of PC is having the same issue so there are a lot of things that need to be checked before a solution is found they are gathering info to see what the problem is it not like just whitelisting someone so please try to be patient.

 

[JackRushton]

Eh I've only been able to play on the US servers, very laggy and lots more hackers.

 

[Generation2012]

Eh I've only been able to play on the US servers, very laggy and lots more hackers.

i know i've been able to put together a montage for my clan xD

 

[ukkie1996]

So I installed windows 7 with bootcamp on my mac, now i can play.